Archives: Help Articles

Campaign Precheck Accessibility Check

Millions of people worldwide suffer from some level of visual impairment; Email on Acid’s accessibility tools allow you to craft emails to reach a broader audience. Let’s walk through the accessibility features built into Campaign Precheck. Getting Started with Accessibility Setting up Code for Screen Readers Setting Presentation Roles for Screen Readers Removing Title Attributes … Continue reading “Campaign Precheck Accessibility Check”

Starting a Campaign Precheck Project

Campaign Precheck is Email on Acid’s preferred tool to help perfect your email campaigns, and it’s considered a best practice to run every time! To start a Campaign Precheck project Click on Campaign Precheck from the menu or click START TESTING on the dashboard. The next step is to load your email to test. We … Continue reading “Starting a Campaign Precheck Project”

Is Campaign Precheck Included in My Email on Acid Subscription?

Campaign Precheck is included in all current Email on Acid monthly and annual subscription packages, including our current Basic, All Access, Professional and Enterprise plans. It is important to note that if you do not have a current Email on Acid subscription package, you will not have access to Campaign Precheck. But don’t fret! You … Continue reading “Is Campaign Precheck Included in My Email on Acid Subscription?”

What Is Included in Campaign Precheck?

Campaign Precheck is Email on Acid’s preferred tool to help perfect your email campaigns and is considered a best practice to run every time! Premium, Professional and Enterprise subscriptions can access the full Campaign Precheck process; Inbox Display, Accessibility, Links, Images, and Spelling support features. They also will have Domain blocklist testing and Spam testing. Basic … Continue reading “What Is Included in Campaign Precheck?”

How To Build a Custom Email Client Testing Profile

By default, your Email on Acid account is set up to display previews of all client profiles for mobile, desktop and webmail. If there are client previews you do not commonly use, you may create a custom email client testing profile to make your review process more efficient. To create a new custom email client … Continue reading “How To Build a Custom Email Client Testing Profile”

How to Use the Email Editor

The Email Editor can help streamline your workflow by showing you real-time changes to your campaign. To create a new Email Editor Projects: Click on Email Editor on the navigation pane. Enter the Project Name and Subject Line, and if you are using Team Management select a folder to save to. Chose how you would … Continue reading “How to Use the Email Editor”

Where can I access your Data Processing Agreement?

Under the General Data Protection Regulation (GDPR), we recognize that some customers may need to access our Data Processing Agreement. This document specifies the steps we’ve taken to ensure we are processing customers’ personal data according to GDPR standards. It also details how Email on Acid will use your personal data. To access our current … Continue reading “Where can I access your Data Processing Agreement?”

How can I access personal data stored with Email on Acid?

Under the General Data Protection Regulation (GDPR), users have the right to request access to personally identifiable data (such as name and email address). If you request this data, Email on Acid will provide you with a copy of the data in either a .csv or .xls file. After reviewing data, users also have the … Continue reading “How can I access personal data stored with Email on Acid?”

Can I ask Email on Acid to delete or change my personal data?

Under the General Data Protection Regulation (GDPR), users have the right to request that we permanently delete or change any personal data that we may have stored about you, including email tracking history, call records, form submissions and chat records. If you would like us to delete or change your personal data in our system, … Continue reading “Can I ask Email on Acid to delete or change my personal data?”

What changes has Email on Acid made in response to the General Data Protection Regulation (GDPR)?

The General Data Protection Regulation (GDPR) is a European Union (EU) law that governs the privacy and security of personal data. The regulation gives users more control over how their data is used and imposes heavy fines for companies who fail to comply or suffer data breaches. The new regulations take effect May 25, 2018. … Continue reading “What changes has Email on Acid made in response to the General Data Protection Regulation (GDPR)?”

What is a Proxy Server?


What does B2B or B2C mean?