We are actively seeking a Senior Software Engineer (Node.js) to join our amazing team of experienced software engineers.You will be tasked with building, developing and supporting our innovative customer-facing web-based solutions, building out new functionality, maintaining and making continuous improvements to the backend server-side infrastructure. This role will be an integral part of our engineering team while working in a fast-paced agile environment.

We are actively seeking a Tier 1 Tech/Desktop Support Agent to join our team of email experts. This individual will support the ongoing daily maintenance of our primary software platform.Reporting to the IT Manger, this role will focus primarily on maintaining our testing service on customers’ behalf from behind the scenes, and this role will serve to resolve minor support issues and engage customers to adopt the Email on Acid platform. Additionally, where required, administer and resolve issues with associated end-user workstation network software products.

The Customer Success Advisor at Email on Acid will be responsible for driving adoption of the platform and building strong relationships with Email on Acid customers. S/he will be the face of Email on Acid to customers, and the voice of our customers internally. You’ll shape the direction of the product, based on feedback you receive and patterns/trends you recognize within our user base. You’ll own the customer relationship, acting as a product expert and trusted advisor to generate value in the software.

We’re looking for a talented Infrastructure Engineer who has the experience necessary to help build out our existing infrastructure and troubleshoot problems as they arise. The ideal candidate for this position can prioritize mission critical tasks and coordinate the construction and expansion of our systems so updates and other maintenance tasks don’t get in the way of daily operations. We’re interested in automating as many of our processes as possible to reduce the potential for human error. This individual will be extremely strong within AWS, VMware, and Linux.

We are actively seeking a Director of Engineering and IT to join our team to manage and oversee the technical aspect of our company. This role will lead and manage IT teams; human resources management function associated with this supervision, including effective selection, orientation, training, assignment, performance management, recognition and coaching.You will be a member of the Executive team and collaborate with other leaders in the organization to develop the Engineering / IT vision and strategy to ensure it is aligned with the business strategy and supports business goals.

The Customer Support Associate at Email on Acid will be responsible for engaging with our most important audience – our customers! This will happen through a variety of tools: Intercom, Zendesk, phone, and of course email. You’ll manage customers issues, concerns, and act as a mouthpiece of the customer to the company. You’ll help our customers with issues from billing through complex troubleshooting.

We are actively seeking a Senior Software Engineer (Node.js) to join our amazing team of experienced software engineers.You will be tasked with building, developing and supporting our innovative customer-facing web-based solutions, building out new functionality, maintaining and making continuous improvements to the backend server-side infrastructure. This role will be an integral part of our engineering team while working in a fast-paced agile environment.

At Email on Acid, we serve the needs of our customers and view that as our most important job. In this role you have an opportunity to be a key member of our Software Engineering team. Design, build and maintain PHP and javascript applications, services and APIs that power Email on Acid customer-facing applications. The PHP Software Engineer is responsible for defining and implementing the software architecture for many of the key components in our high volume email marketing toolkit.