The Director of Product Management serves as a member of the Executive Leadership Team and spear heads the product vision, roadmap creation, and product lifecycle for the software suite at Email on Acid.

Reporting to the Vice President of Revenue, the SDR Supervisor will manage the daily activities of the Sales Development Team, whose goal is to generate revenue by developing sales opportunities and booking demos for the Email on Acid Enterprise Sales team. This is a player/coach role with the Supervisor spending approximately 60% of time spent managing and coaching, and 40% in personal SDR activities. This is a new role at Email on Acid and an exciting opportunity to help build a new team.

The Customer Support Associate at Email on Acid will be responsible for engaging with our most important audience – our customers! This will happen through a variety of tools: Intercom, Zendesk, phone, and of course email. You’ll manage customers issues, concerns, and act as a mouthpiece of the customer to the company. You’ll help our customers with issues from billing through complex troubleshooting in a highly technical world.

We are actively seeking a Product Manager to join our team at Email on Acid. The Product Manager is the advocate and proxy representative of our customers and will help manage multiple products within our EOA suite of products.

As a member of the Product Management team, the Product Manager will work with a dynamic and fast-paced environment and work with cross-functional agile teams to ensure the creation, planning, conducting market research, and roll-out of SaaS products that deliver EOA's vision and strategy.

We are actively seeking a Software Engineering Manager to lead our software engineers. In this role, you will be responsible for upholding Agile development methodologies and collaborating with cross-functional teams including Product Management, UX Designers, Site Reliability, and other organizational groups to design and develop our suite of products.

This candidate has a passion for engineering at every level: high-level strategic planning, supporting project pitches, guiding a team of engineers, and doing hands-on project work. They not only own their work, they own the development team’s work, and take pride in releasing a great product.

A successful candidate will have a programming background, specifically dynamic web-based technologies like Node.js, Angular, PHP, MongoDB, and MySQL, experience leading an engineering team, performing code/security reviews, and creating detailed design documents.

We are actively seeking a proven Technology Executive with 10+ years of experience leading, managing, and coaching IT and Engineering Teams. Focused on leading our information technology and engineering teams, the ideal candidate will be strategic, analytical, and a team player. The ideal candidate will be comfortable managing, coaching, and leading direct reports. They will work with the Executive Team to help achieve team and organizational goals while having a strong technical background in IT and Engineering.

We are actively seeking a Tier 1 Tech/Desktop Support Agent to join our team of email experts. This individual will support the ongoing daily maintenance of our primary software platform.

Reporting to the IT Manager, this role will focus primarily on maintaining our testing service on customers’ behalf from behind the scenes, and this role will serve to resolve minor support issues and engage customers to adopt the Email on Acid platform. Additionally, where required, administer and resolve issues with associated end-user workstation network software products.

We are actively seeking a Full-Time Tier 1 Tech Support Agent to join our team of email experts. This individual will support the ongoing daily maintenance of our primary software platform. Reporting to the IT Manager, this role will focus primarily on maintaining our testing service on customers’ behalf from behind the scenes; however, secondarily this role will serve to resolve minor support issues and engage customers to adopt the Email on Acid platform.