We’re Email On Acid.

Nice to meet you.

 

Our Story

Sure, our name sounds edgy, but we’re serious about email QA. We live, breathe and dream in email (no, really).

Email development is anything but simple, which is why we’ve set out to create an email QA platform that makes it easy for marketers and developers to perfect their emails. Our goal is to give you a hit of email confidence every time you send a campaign, knowing that your emails will look great for every subscriber on every platform.

Colorado Companies to Watch

Winner of Colorado Companies to Watch

Email on Acid was honored as one of the 2019 Colorado Companies to Watch. It was recognized for innovation in its industry while achieving high growth.

 

Email on Acid has some great perks.

  • Open vacation policy
  • Remote-first culture
  • Comprehensive health coverage
  • 401k with up to 4% matching

Come work at Email On Acid!


Mid-Market Sales Executive

The Mid-Market Sales Executive is a junior-level role that is responsible for increasing revenue, exclusively closing new business deals in an assigned territory. You will receive inbound leads, but you will also be responsible for finding new business opportunities through persistent and consistent outbound prospecting activities. Our target customers are primarily multi-seat prospects, such as digital agencies and large brands in the upper mid-market/lower enterprise range. Successful candidates love to hunt and can balance the demands of hunting while managing a sales cycle between 60-120+ days. Email on Acid is a growing company and we are looking for someone who has the drive to make an impact for both our customers and our organization. If you have a proven track record of sales success and are passionate about hunting new business, we’d love to speak with you.


Inside Sales Representative

The Inside Sales Representative role is an entry-level role and is a great first step in building a career in technology sales. The Inside Sales Representative is a hybrid inbound/outbound phone sales role and will be responsible for follow-up of Email on Acid inbound leads, with a focus on converting trial subscribers to paid subscribers, as well as prospecting and setting appointments for our Enterprise team. In this role, you will have the opportunity to learn about the email industry and effective sales strategies and tactics that will become the foundations of a sales career.


Customer Support Manager

We are actively seeking a proven Customer Support Manager with 5+ years of experience, with a minimum of two years in management to lead our team of Customer Support Associates. Focusing on ensuring customers are receiving excellent service and issue resolution, the ideal candidate will be analytical, strategic, and a team player. The Customer Support Manager must be comfortable managing, coaching, and leading direct reports while also collaborating with other teams throughout the organization to achieve goals. S/he should strive for providing the highest standards of support for our customers. S/he should be detail-oriented and always looking for the best solutions.


Director of Technology

We are actively seeking a proven Technology Executive with 10+ years of experience leading, managing, and coaching IT and Engineering Teams. Focused on leading our information technology and engineering teams, the ideal candidate will be strategic, analytical, and a team player. The ideal candidate will be comfortable managing, coaching, and leading direct reports. They will work with the Executive Team to help achieve team and organizational goals while having a strong technical background in IT and Engineering.


Digital Marketing Manager

We are actively seeking a proven Digital Marketing Manager with 4+ years of experience to build, maintain, and optimize our digital marketing channels such as SEO, Social and PPC. Focusing on customer acquisition and retention, the ideal candidate will be creative, strategic and a team player. The Digital Marketing Manager must be comfortable managing, coaching and leading direct reports while also collaborating with other teams throughout the organization to achieve goals. S/he should be able to maintain tight project deadlines, analyze data to drive decisions, and optimize content based on identified company goals and associated milestones.


Customer Support Supervisor

We are actively seeking a proven Customer Support Supervisor with 5+ years of experience, with 2 years in a supervisory capacity to lead our team of Customer Support Associates. Focusing on ensuring customers are receiving excellent service and issue resolution, the ideal candidate will be technical, analytical, and a team player. The Customer Support Supervisor must be comfortable managing, coaching, and leading direct reports while also collaborating with the manager and other teams throughout the organization to achieve goals. S/he should strive for providing the highest standards of support for our customers. S/he should have a technical support background, detail-oriented, and always looking to find the best solutions for our customers.


Customer Support Associate

The Customer Support Associate at Email on Acid will be responsible for engaging with our most important audience – our customers! This will happen through a variety of tools: Intercom, Zendesk, phone, and of course email. You’ll manage customers issues, concerns, and act as a mouthpiece of the customer to the company. You’ll help our customers with issues from billing through complex troubleshooting.


Tier 1 Tech/Desktop Support

We are actively seeking a Tier 1 Tech/Desktop Support Agent to join our team of email experts. This individual will support the ongoing daily maintenance of our primary software platform. Reporting to the IT Manager, this role will focus primarily on maintaining our testing service on customers’ behalf from behind the scenes, and this role will serve to resolve minor support issues and engage customers to adopt the Email on Acid platform. Additionally, where required, administer and resolve issues with associated end-user workstation network software products.


Tier 1 Tech Support

We are actively seeking a Full-Time Tier 1 Tech Support Agent to join our team of email experts. This individual will support the ongoing daily maintenance of our primary software platform. Reporting to the IT Manager, this role will focus primarily on maintaining our testing service on customers’ behalf from behind the scenes; however, secondarily this role will serve to resolve minor support issues and engage customers to adopt the Email on Acid platform.

The Email on Acid Team

John Thies
Michelle Klann
Farkhod Alimov
Sarah Anderson
Sarah Audino
Ed Ball
Rubina Basnyat
Jillian Carson
Danny Carranza
Danielle Carter
Tonniel Chin
Brian Crawford
Mike Dunaway
Elise Georgeson
Kristina Hitchcock
Greg Markowski
Scott Miller
Karen Piper
Angela Pritchett
Amanda Rufer
Sam Salasky
Sydney Solomon
Nicole Torres
Geoff Traub
Natalie Villamar
Andrew Waugaman
Megan Westlund
James White