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All subscription packages start with a 7-day free trial. You can change or cancel your trial at any time by visiting the profile page from your dashboard. After your free trial ends, we will process your credit card and your subscription will begin. If you cancel your account or stop auto-renewal before the 7-day trial expires, your credit card will not be charged. Pay-as-you-go accounts do not start with a free trial.

If your account remains in good standing with us, your rate will never change from the day you sign up until the day you unsubscribe. We add new products and features regularly, though, so our prices will increase for new subscribers over time. If you discontinue your service and sign up again later, you may pay a higher rate.

Yes. When your free trial ends, you'll be charged based on the plan and term you selected. You will then be charged at the end of each term until you cancel your subscription. You can opt-out of auto renewal at any time. If you opt-out, your subscription will expire at the end of the current term.

There are no long-term contracts or obligations when using our platform. You may cancel your subscription at any time and receive a prorated refund based on how long you used the platform. (Refund is available only on annual plans and only when you cancel within the first month.) You can also turn off auto-renew and use our services until the end of your current payment period. We'll keep your data safe in case you come back.

Email on Acid can provide an invoice and allow payment via check (US and Canada only) or bank transfer on all 1-year subscription plans.