Archives: Help Articles

How to Run an Email Spam Test

Learn how to create an email spam test with Email on Acid. This video will show you how to run a standalone spam test, which checks your email deliverability against the most popular spam filters. We’ll also show you how to review your spam test results.

How to Build a Custom Profile

This video will walk you through how to create a custom profile in Email on Acid. Custom profiles help streamline your email testing process by allowing you to focus on previews that are more important for your audience.

How to Use the Email Editor

Learn how to take advantage of Email on Acid’s powerful email editor. In this video we’ll show you how to access important features in the tool, where to find test results, and how to see projects in progress.

How to Create an Auto-Process Email Test

Learn how to create an email test using your email service provider (ESP). This video will show you how to start an auto-process email test, which you can use if the email HTML is not available or if you want to test directly from your ESP. We’ll also show you how to find your test … Continue reading “How to Create an Auto-Process Email Test”

How to Create a Manual Email Test

Learn how to create a manual email test using your HTML. This video will show you how to start and process a manual test in Email on Acid, and how to find the results from your test.

Getting Started with Email on Acid

Learn how to log in and navigate the Email on Acid platform. This video will show you how to create a new email test, manage your subscription plan and make changes to your account.

How many users does an Email on Acid Day Pass include?

The Email on Acid Day Pass includes access for one user/login. However, if you purchase a monthly or annual subscription, you can add multiple users to your plan for an additional cost.

What does an Email on Acid Day Pass include?

The Email on Acid Day Pass includes unlimited Email Testing during the 24-hour window your Day Pass is valid. This means you can preview your email on more than 70 different email clients and devices. The Day Pass also includes access to our Email Editor, which allows you to edit your email code, test changes … Continue reading “What does an Email on Acid Day Pass include?”

Am I limited to the number of Day Passes I can purchase?

You may purchase as many Day Passes as you like; however, you can only purchase one Day Pass at a time. Unlike Email on Acid’s pay-as-you-go credits, the Day Pass usage window begins at the time you purchase the pass. The Day Pass lasts 24 hours. When your Day Pass 24 hours is up, you … Continue reading “Am I limited to the number of Day Passes I can purchase?”

Where did the idea for the Day Pass come from?

The Day Pass idea came from you, our customers! After hearing feedback from Email on Acid customers, we found that many of our users only need to test email templates occasionally. Some of our customers who work as freelancers also told us that they build the cost of email testing into each individual freelance project. … Continue reading “Where did the idea for the Day Pass come from?”

Where can I access your Data Processing Agreement?

Under the General Data Protection Regulation (GDPR), we recognize that some customers may need to access our Data Processing Agreement. This document specifies the steps we’ve taken to ensure we are processing customers’ personal data according to GDPR standards. It also details how Email on Acid will use your personal data. To request our Data … Continue reading “Where can I access your Data Processing Agreement?”

How can I access personal data stored with Email on Acid?

Under the General Data Protection Regulation (GDPR), users have the right to request access to personally identifiable data (such as name and email address). If you request this data, Email on Acid will provide you with a copy of the data in either a .csv or .xls file. After reviewing data, users also have the … Continue reading “How can I access personal data stored with Email on Acid?”

Can I ask Email on Acid to delete or change my personal data?

Under the General Data Protection Regulation (GDPR), users have the right to request that we permanently delete or change any personal data that we may have stored about you, including email tracking history, call records, form submissions and chat records. If you would like us to delete or change your personal data in our system, … Continue reading “Can I ask Email on Acid to delete or change my personal data?”

What changes has Email on Acid made in response to the General Data Protection Regulation (GDPR)?

The General Data Protection Regulation (GDPR) is a European Union (EU) law that governs the privacy and security of personal data. The regulation gives users more control over how their data is used and imposes heavy fines for companies who fail to comply or suffer data breaches. The new regulations take effect May 25, 2018. … Continue reading “What changes has Email on Acid made in response to the General Data Protection Regulation (GDPR)?”

Email Testing Option: Auto-process

Auto-process is the easiest & most accurate Email Test option!

What is a Proxy Server?