Archives: Help Articles

Where can I access your Data Processing Agreement?

Under the General Data Protection Regulation (GDPR), we recognize that some customers may need to access our Data Processing Agreement. This document specifies the steps we’ve taken to ensure we are processing customers’ personal data according to GDPR standards. It also details how Email on Acid will use your personal data. To request our Data … Continue reading “Where can I access your Data Processing Agreement?”

How can I access personal data stored with Email on Acid?

Under the General Data Protection Regulation (GDPR), users have the right to request access to personally identifiable data (such as name and email address). If you request this data, Email on Acid will provide you with a copy of the data in either a .csv or .xls file. After reviewing data, users also have the … Continue reading “How can I access personal data stored with Email on Acid?”

Can I ask Email on Acid to delete or change my personal data?

Under the General Data Protection Regulation (GDPR), users have the right to request that we permanently delete or change any personal data that we may have stored about you, including email tracking history, call records, form submissions and chat records. If you would like us to delete or change your personal data in our system, … Continue reading “Can I ask Email on Acid to delete or change my personal data?”

What changes has Email on Acid made in response to the General Data Protection Regulation (GDPR)?

The General Data Protection Regulation (GDPR) is a European Union (EU) law that governs the privacy and security of personal data. The regulation gives users more control over how their data is used and imposes heavy fines for companies who fail to comply or suffer data breaches. The new regulations take effect May 25, 2018. … Continue reading “What changes has Email on Acid made in response to the General Data Protection Regulation (GDPR)?”

Email Testing Option: Auto-process

Auto-process is the easiest & most accurate Email Test option!

How can I use Mark-Up?

How can I tag items?

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