How to Reactivate a User-User Already Exists
If you have a user that was previously active, they will need to be reactivated. The Corporate Admin of the account has permission to deactivate and reactivate users on the account.
- Click on People.
- Click the dropdown next to Active Users, and choose Inactive Users.
- All inactive users will display. Click on the inactive user you would like to reactivate.
- Click Edit User.
- Click Make User Active.
If the user has not been active for a while, you may also click Reset Password to assist in their login.