Android Gmail App and Inbox App Still Increasing Font Size
When it comes to email campaigns, we hate surprises. That's why we were worried when we got a tweet with a messed up version of our holiday newsletter and the hashtag #EPICFAIL. Oh no! You can see how the email looked, below. For some reason, Gmail also prevented our Mozify table from being replaced by the actual image, which is why the gingerbread man in the left image looks "pixelated." Of course we had to find out how we had missed this in our testing.
Before the fix. | After the nowrap fix. |
<div style="display:none; white-space:nowrap; font:15px courier; color:#ffffff;">
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</div>
Make sure to put the snippet in a section that is the full width of the email. You'll also want to change the color of the text in this div to match the color of the section of your email that it's in. In the example, the text is set to white.
When testing on multiple Android phones in the office, we found that the fix worked on some phones but not others. After a bit of sleuthing, we found that this was actually caused by how the user had the app configured. The fix above works for users who link to a Gmail account directly in their app configuration. However, it does NOT work for accounts that are linked using POP/IMAP.
Hope your holiday email campaigns go off without a hitch! To help prevent problems and embarrassing tweets, we recommend testing your email before you send! Email testing is a critical step in any successful email campaign.