How do I cancel my trial?
To ensure you are not charged at the end of your free trial, you must log in and cancel through your account. Your free trial is good for one week, or for five email tests. Your card will be charged automatically seven days after the start of your free trial if not canceled.
- Click on your account name in the upper right-hand corner, and choose Plan Information
- On your plan page, click Cancel Free Trial .
- Click Cancel My Subscription .
- Choose a cancellation reason and give us some feedback on your experience with our platform. Your feedback is very much appreciated and is extremely helpful for us to grow. Then click Cancel Subscription
You will receive a confirmation email letting you know your cancelation was successful.
If you received a link from our sales team to set up your free trial without using a credit card, then you will not have an option to cancel the trial through your account. The trial will end on its own in 7-days, and you will not be billed.