How do I activate/de-activate a sub-user?


Making a user “inactive” will prevent
them from using Email on Acid services.

  1. Sign into your Email on Acid account
  2. Click on your/your user’s name in the top right
  3. Click on ‘User Management’ in the dropdown list
  4. Click ‘Edit’ under ‘Manage’ for the sub-user in question
  5. Un-check the ‘Make this user active’ checkbox
    • To re-activate a user, select this checkbox
  6. Click ‘Update User’

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