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Gifs not rendering correctly on Emailonacid


Total Posts:  7
Posted: 24 October 2016 07:22 AM

hi there,

I have noticed that your platform doesn’t seem to support gifs
is it correct? In some emails the graphic looks doubled. Maybe it is because you cannot render gifts?




Geoff Phillips

Sr. Member
Total Posts:  386
Posted: 24 October 2016 09:00 AM
[ # 1 ]

Thank you for posting!

We do support showing GIFs in all clients that will show them. Because we take a static image, we can’t show the animation of the GIF. I think what you’re seeing in those Android clients is just a screenshot error. Reprocessing may fix that.

Let me know if you have any other questions!