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Over the years we have built up a community of email marketers, coders and designers that live and breathe email.

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Tracking in msg files

lhoward

Newbie
Total Posts:  2
Posted: 17 March 2016 04:58 PM

Is there a way of reliably tracking inside .msg files.

i am pasting the code in (with click track as well) in my html and then re-saving as a .msg

the click tracking works fine, but because of the divs used for the open tracking get broken when converting they do not work.

is there another way of open tracking without using the code with the divs?

please help
lee


 

Alex Ilhan

Avatar
Administrator
Total Posts:  223
Posted: 21 March 2016 06:18 AM
[ # 1 ]

Hi Lee,

Welcome to the Email on Acid forums! Sorry for the delayed response.

Could you please provide a code sample attached as a .html file so I can see exactly how you’re tracking these opens?

Many thanks
Alex