Community Forum

Over the years we have built up a community of email marketers, coders and designers that live and breathe email.

Use the Email on Acid Forum like your virtual water cooler: Stop by to discuss email code, quirky clients and fixes and post your issues (with an example of the code) for our community to offer its assistance.

cannot make payment


Total Posts:  2
Posted: 11 February 2016 03:34 AM


I’m trying to pay a recurring subscription on email on acid but I receive the following error message once I submit:

Transaction Failed. Please verify your payment information and try again. (15005)

Can someone explain if there is an issue with my card or if there’s an internal issue on emailonacid?

Thank you !

Image Attachments


Geoff Phillips

Sr. Member
Total Posts:  386
Posted: 11 February 2016 10:23 AM
[ # 1 ]

Welcome to the forum! I checked in your account and it looks like you’re all set up now. Please let us know if you need any additional assistance, and happy coding!