Community Forum

Over the years we have built up a community of email marketers, coders and designers that live and breathe email.

Use the Email on Acid Forum like your virtual water cooler: Stop by to discuss email code, quirky clients and fixes and post your issues (with an example of the code) for our community to offer its assistance.

 
   
Statistics Reporting

Hank Hoffmeier

Newbie
Total Posts:  1
Posted: 23 January 2015 01:48 PM

I was wondering how often the tracking statistics were refreshed? Hourly, 30 minutes?


 

Geoff Phillips

Avatar
Sr. Member
Total Posts:  386
Posted: 20 May 2015 12:42 PM
[ # 1 ]

Hank,
Usually, our analytics are updated every 5 minutes or less. In cases of high traffic, updates may take a bit longer.

If your numbers aren’t updating after an hour, you may want to verify that your tracking links and tracking pixel are still working and have not been modified by your ESP. We’re always happy to help troubleshoot.