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Black Boxes in Outlook 2003 Preview


Total Posts:  1
Posted: 10 April 2012 10:55 PM

One of my mailings is showing a large black box on the right-hand side of the message in the Outlook 2003, Live Mail, Outlook Express, and Windows Mail. You can view the test results here:

The Code Analysis of the affected mailers doesn’t return any errors, but there is a “Minor” alert for having Helvetica as the default font. Based on the way the main content table gets mangled, I would guess that there’s an unbalanced table row or table data tag somewhere, but the W3C Validator doesn’t find any such problems. (It does, however, find a good deal of problems, a fair number of which are introduced by our ESP).

Is it possible this a problem with the screen capture?



Total Posts:  2
Posted: 27 March 2015 12:39 PM
[ # 1 ]

I have this issue also, I’m very sceptical that it’s a real issue with the email and not a bug with Email On Acid??

I’m using an email template we have been using for many many years…

Can anyone confirm or deny this is a bug with EOC or email??



Total Posts:  2
Posted: 30 March 2015 05:44 AM
[ # 2 ]

In my case I think I was due to trying to use a retina logo with

<img style="width: 100%;" /> 

Don’t know why this would render a black box in another place but who knows.. Anyway I managed to get the retinan logo working by doing instead

<img style="width: 650px; height: 93px;" width="650" height="93" />