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E-newsletter Images don’t always display in Outlook 365 / Windows 10

creativegpi

Newbie
Total Posts:  2
Posted: 17 November 2017 08:19 AM

We are having a problem with some people not being able to display images in Outlook 365 / Windows 7 when receiving certain e-newsletters.  All images have boxes with a red X BUT the download option to display images does not come up as an option at all.  Users have to right-click to get the images to download.

This doesn’t happen on all emails so I don’t believe it is a setting in Outlook.  What’s odd is that the code is the same for the newsletters and some display images while other do not.

Any ideas?