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Over the years we have built up a community of email marketers, coders and designers that live and breathe email.

Use the Email on Acid Forum like your virtual water cooler: Stop by to discuss email code, quirky clients and fixes and post your issues (with an example of the code) for our community to offer its assistance.

 
   
How to disable or modify a user without knowing their password

aeroos

Newbie
Total Posts:  1
Posted: 17 October 2017 02:54 PM

How do I disable or modify a user in my Professional account without knowing their password? The user edit screen will not let me proceed without giving their password and confirming it, and I don’t necessarily want to change it.

Thanks,
Amy

Image Attachments
Capto_Capture 2017-10-17_03-51-17_PM.png

 

Alex Ilhan

Avatar
Administrator
Total Posts:  228
Posted: 18 October 2017 05:06 AM
[ # 1 ]

Hey Amy,

Our support team will be happy to help you with this. Please contact them here https://www.emailonacid.com/contact

Cheers!
Alex