Community Forum

Over the years we have built up a community of email marketers, coders and designers that live and breathe email.

Use the Email on Acid Forum like your virtual water cooler: Stop by to discuss email code, quirky clients and fixes and post your issues (with an example of the code) for our community to offer its assistance.

 
   
my emails are not reaching your inbox

eric151

Newbie
Total Posts:  3
Posted: 10 January 2017 05:41 PM

i have been trying to test the email and the spam emails, but it’s not reaching your platform.

thoughts?

Regards
Yas


 

Alex Ilhan

Avatar
Administrator
Total Posts:  217
Posted: 11 January 2017 04:35 AM
[ # 1 ]

Hi Yas,

Are you still experiencing this issue? I’m currently able to run tests fine through the platform. If you are still experiencing this, let me know and we can figure out what’s going wrong.

Cheers,
Alex


 

eric151

Newbie
Total Posts:  3
Posted: 11 January 2017 03:14 PM
[ # 2 ]

yes, i am. i sent the test email with spam from different domain names, but it’s not reaching your tool.


 

eric151

Newbie
Total Posts:  3
Posted: 13 January 2017 10:05 AM
[ # 3 ]

any update on why my emails not reaching your tools?