brand reputation

Authentic Marketing in Email: How to Add a Human Touch in the Age of AI

As marketers, we all know the incredibly important role automation plays
in our daily lives. However, the more we use it, the more our clients
crave human contact. And believe me, there’s no fooling them; they can
spot corporate-speak in automated emails from a mile away.

If you
really want to stand out, you have to speak to them as you would a
friend — in a warm and friendly voice.

Email Authentication Protocols in 2024: Your Guide to SPF, DKIM, DMARC, and BIMI

How do mailbox providers like Gmail and Yahoo know you are who you say you are? When an email arrives at a receiving mail server, what helps them figure out if you’re a spammer, a scammer, or a legitimate sender? Email authentication protocols are the answer. Email fraud is a big problem, especially when it … Continue reading “Email Authentication Protocols in 2024: Your Guide to SPF, DKIM, DMARC, and BIMI”

Oops: Seven Tips for Writing an Apology Email

Oops, you did it again. You played with their hearts, got lost in the game. You didn’t mean to, of course, but you made a mistake, and now it’s in the inboxes of thousands of subscribers. Don’t worry. An apology email isn’t the end of the world. In this article, we’ll help you face the … Continue reading “Oops: Seven Tips for Writing an Apology Email”

How to Implement BIMI: A Step-by-Step Guide [Infographic]

Want to get your brand’s official logo to display in email inboxes, but you’re not exactly sure how to implement BIMI? This easy-to-understand guide shows you how to get started and walks you through each essential step of BIMI implementation. While it isn’t directly connected to email deliverability, and it’s not exactly one of the … Continue reading “How to Implement BIMI: A Step-by-Step Guide [Infographic]”

Email Spoofing: How to Stop it From Hurting Your Brand

Imagine a world in which it was nearly impossible to tell a real person from an alien imposter. Like the classic sci-fi film, Invasion of the Body Snatchers, it would be horrifying. Yet, that’s essentially what the average subscriber experiences in their email inbox all the time. The problem? Email spoofing is running rampant. Scammers … Continue reading “Email Spoofing: How to Stop it From Hurting Your Brand”

Paid Newsletters: Should You Monetize Your Emails?

Email marketing helps generate revenue. No doubt about it. But what if email could be a revenue stream and not just a sales and marketing channel? Paid newsletters have been a growing trend in the past few years. For the most part, however, it’s a strategy that journalists, influential bloggers, and other content creators use … Continue reading “Paid Newsletters: Should You Monetize Your Emails?”

Enduring Insights from Seth Godin’s Permission Marketing

Things change fast in the digital world. You probably wouldn’t expect a book about online marketing written more than two decades ago to maintain its relevance. Seth Godin’s groundbreaking 1999 book, Permission Marketing, is a clear exception.  In 1999, I was a senior in high school and still trying to convince my dad we needed dial-up internet. Little did I know that Seth … Continue reading “Enduring Insights from Seth Godin’s Permission Marketing”

Use Your Email Marketing for Good this Holiday Season

The global COVID-19 pandemic forced many businesses to hunker down and go into survival mode as they attempt to reduce costs and protect revenues. However, this doesn’t mean that corporate goodwill should go out of the window this holiday season. In these unusual times, because we are all in this together, “cause marketing” is more … Continue reading “Use Your Email Marketing for Good this Holiday Season”